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  the 5 fatal pr flaws for startups
         home > insights > the 5 fatal pr flaws for startups  
  #1 Generating media attention before the message is clear and the spokesperson is ready
Media attention is great, IF the coverage is good. But start ups often go after the media before they're ready. A big play in Computerworld, the Wall Street Journal or Moneyline can set the company back significantly if the spokesperson comes across as uninteresting, unclear, or defensive.

#2 Believing one presentation fits all
We recently heard of a start up CEO who gave a group of analysts the same presentation he had given to venture capitalists. Different audiences, different needs, different WHAM! Yes, we know everyone is already stretched thin and working long hours, but VCs, analysts and the press are audiences crucial to success. If no one in house can put together a powerful presentation, hire an outside source to do it. It's too important to leave to amateurs.

#3 Assuming the product/technology/service will sell itself
Lots of things have changed in the past few years. But one thing remains the same: People will not beat a path to your door if you build a better mousetrap, unless, they a) know it exists; b) are convinced it really is better; and c) their current situation is painful enough that they have a desire to change.

#4 Lacking articulate, excited Beta users or early adapters willing to "go public"
Reporters crave the opportunity to talk to a real live user. From the very beginning of beta testing be looking for willing customers and exciting stories. (There are ways around this lack of users willing to comment publicly, but that is a separate topic!)

#5 No "Story!"
Start-up entrepreneurs often get so caught up in their solution, they forget to mention the problem they set out to solve. Venture capitalists, analysts, potential customers, and especially the media need "The Story." Part one of "The Story" is the pain/frustration/fear/loss that your solution solves. Part Two is your solution filtered through The WHAM! Factor™ for audience.
 

People will not beat a path to your door if you [only] build a better mousetrap.

 

 

 

 

 

 

 

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